Returns & Exchanges
RHUDE offers returns or exchanges on full-priced items within 14 days of the delivery date, provided they are in original, unworn condition with all tags attached. Please note that all sale items, masks, and special collaborations are considered final sale.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once your request is authorized, a prepaid DHL or FedEx shipping label will be generated for you to download and print.
- 3.Package Your Items
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact to avoid a restocking fee.
- 4.Drop Off and Track
Hand your package to the designated carrier and retain your tracking receipt; refunds are processed within 7-10 business days of arrival at our warehouse.
