Frequently Asked Questions
Everything you need to know about your RHUDE experience.
When will my order be shipped?
Orders are typically processed within 3-5 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery. All items must be in original condition, unworn, and with all tags attached. Please note that sale items and special collaborations are final sale.
Do you offer international shipping?
Yes, RHUDE ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please be aware that international orders may be subject to customs duties and taxes.
How do I determine my size?
Each product page features a specific size guide to help you find the perfect fit. Our silhouettes often feature a signature oversized or boxy aesthetic; we recommend checking individual measurements before purchasing.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order?
Once an order is placed, we are unable to make modifications or cancellations as our fulfillment team begins processing immediately. Please ensure all shipping and product details are correct before finalizing your purchase.